Instant Offices Launches User Reviews on Website

Instant Offices announced this week the launch of user reviews on their website. Instant Offices is the first office business center industry member in the UK to promote this activity; US-based aBetterOffice was the first to make the movement towards greater industry transparency by including user reviews on their site.

Previous and current clients of Instant Offices are now able to submit ratings and post reviews about centers at www.instantoffices.com. Clients and executive suite operators are permitted to leave one review per center. Once reviews are submitted, they are checked for language, spelling and usability and then released on to the website. The process is quick, easy and highly beneficial.Clients' independent testimonials will provide prospective clients with the unbiased information and confidence they may need to book a viewing. Center staff are also able to post feedback on their own offices in order to make them stand out from other operators with offices in the same locations.

Matt Watts, Operator Relationship Director of Instant Offices said, "A key initiative for us is to improve the way that our clients interact with our website, so a website that is engaging and related to them gives a more comprehensive and effective service. We know that customers prefer to buy something that has been endorsed and recommended by others.  Clients are likely therefore to find the website more trustworthy and are more inclined to buy if there are additional approvals from other like minded customers. Consumers are more likely to find the website more trustworthy and are more inclined to buy if there are approvals from a third party."

In the first 36 hours of the program's existence, 300 reviews were given by clients. The exceptional response to the launch of the program is highly indicative of what the market desires. In addition to being a great tool and resource for clients, the reviews and feedback enable office centers to better understand their market and how they can improve their services and offerings.
 
For more information about the User Reviews program at Instant Offices, contact Matthew at mw@instantoffices.com or at +44 (0) 207 298 0630.

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