Community: The secret ingredient to co-working success?

Co-working communities

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Boosted by the growth of mobile working, the co-working space industry is blossoming. Behemoths such as Servcorp and Regus are spearheading the movement from a business centre perspective, while an onslaught of independent co-working spaces are springing up in towns and cities all over the globe.

With ever-growing demand from mobile workers and freelancers for flexible workplace, business centres have much to benefit by introducing their own co-working spaces. Deskmag.com cites that there are almost 1,800 co-working spaces worldwide, a number which has doubled over the past year.

So what can business centres learn from independently-run co-working spaces?

One thing in particular that many thrive on is the value of community. Meet Jenifer Ross, founder of W@tercoolerhub in Tarrytown, NY. Like many co-working spaces, W@tercooler is a shared office environment that allows users to rent space by the hour and more. But what sets W@tercoolerhub apart is its outreaching community ethos and ‘togetherness’.

Jenifer describes W@tercooler as everything an independent worker needs, both physically and emotionally, under one roof. Desk space and practical facilities aside, users have the “immeasurable bonus” of community – including “knowledge-sharing, networking, unexpected collaborations, referral opportunities and that boosted daily energy that can only come from a shared space.”

In the community stakes, W@tercooler goes one better. It runs various schemes including a collaboration with local schools to offer internship programmes for members, and work experience for young people. They run a series of educational workshops covering various business topics. And they also run a programme called ‘Unemployed Monday’ where individuals “in transition” can work at W@tercooler for free, once a week.

Of course, another key driver of the co-working movement is the undeterred ambition of its founders. For W@tercooler, Jenifer is constantly looking for new and innovative ways to grow the brand. As a suburban-based facility, one of  her aims is to become “the poster child for boutique co-working in the burbs”.

Another forward-thinking co-working organisation is BLANKSPACES. Founder Jerome Chang created the first official co-working space in Los Angeles back in 2008. Today BLANKSPACES has just filed a record month for sales and has enjoyed near capacity throughout the summer.

“BLANKSPACES has progressed quite well in leading the wave of co-working spaces nationally, and in the past year, locally within LA,” said Jerome.

In the early days, the success of BLANKSPACES relied very much on Jerome’s ambition. “We had very difficult challenges from late 2008 through 2009 as we all adjusted to the massive hit of the recession,” he said. “But sticking to our guns, our model persevered the way we had planned all along.”

Jerome believes that while the market is still in its infancy, more and more start-ups are helping to “pull the trigger” and ramp up the co-working market. “It’ll take a few brands to race ahead and really put co-working on the public map, much like Starbucks did for coffee in the 90s,” he said. “We’ll see who does that.”

It certainly seems that co-working is here to stay. Deskmag estimates that the number of co-working spaces has doubled over the past year. If co-working spaces continue to provide quality environments with those key ingredients of community and ambition, who’s to say the market can’t double again this time next year?

So, business centres take note. If you want to benefit from this growing niche, pop along to your nearest independent co-working facility and find out for yourself what makes it so special. If you can replicate their success you’ll not only help to put the co-working market on the map, Starbucks-style, but you could do wonders for your own business centre prospects too.

Image courtesy of watercoolerhub.com

ABOUT THE AUTHOR
Jo Disney - News and Features Editor, U.K

Jo Disney - News and Features Editor, U.K

Jo is Officing Today's News and Features Editor, based in the U.K. Having spent several years blogging and writing for a global office brokerage firm, Jo is well versed on the inner workings of the flexible workspace industry and has developed close links with various figures within business centre circles. She researches and contributes various written features for Officing Today, interviewing industry movers and shakers, reporting on the latest market news and delving into local issues with one main objective: to shout about the business centre industry and champion its members. Get in touch with Jo here.

3 Responses to “Community: The secret ingredient to co-working success?”

  1. Alex Hillman says:

    Community is undoubtedly the “intangible” that members of coworking spaces look for, and what’s making coworking spaces a desirable option for a growing population.

    The trouble is that “making community” isn’t as simple as flipping on a light switch: it takes time, dligience, and a different way of thinking about groups of people.

    Simply adding community, like open floorplan workspaces and other trends without changing the way that the organization operates is a lot like doing an organ transplant without checking the blood type. It’s possible, but odds of complication are high.

    I love that coworking is effectively teaching people how to (and how not to) build community. It’s one of the most rewarding parts of my role at Indy Hall and in the coworking movement

    • Mike Sullivan says:

      Alex, Thanks for commenting. I agree. I work in a coworking facility in Lexington, KY and 90% of their effort it seems goes into creating the community. They got it from the beginning, and the fact that in this small market they are still thriving is a sign their efforts are paying off.

      I’ve visited other office providers who cleared some space for coworking… and it still is simply cleared space — not a lot going on. Dedicating time and energy — in a significant way — is what makes the difference.

  2. Louise says:

    Well, i must to admit that coworking was the solution for my loneliness!! As a freelancer i can’t just rent a space because i would spend a lot of money and even use it. In a coworking space i can pay for the time that i use, and that’s all! Those facilities got my attention!!! Now i’m living in São Paulo, here they have such great coworking spaces, and i’m working in http://www.coworking-itaim.com.br and i really recommend to all my coworkers friends to have a try in this one!

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